Tips & Tricks

Toggle Visibility Lowering the Presser Foot
Posted: 6/1/2018

Lowering the presser foot doesn't seem like something you could really do incorrectly, but it you're letting the presser foot slam down or putting it down rather hard, it can cause some problems you may not expect. Lowering the presser foot hard or letting it slam down can damage sensors, change the height of the presser bar, and loosen or break screws that hold things in place. This doesn't mean you have to lower the presser foot super gently, but if you guide the presser foot lever all the way down before letting go, you will significantly decrease the chances of experiencing these issues in the future.

Toggle Visibility How To Prevent Plug and Cord Issues
Posted: 5/1/2018

When you need to take your machine with you somewhere or you need to move it, it can seem convenient to leave the plug in the machine and move the machine and cords together instead. What you may not realize is that if the plug gets bumped or yanked, you can damage the terminal in the machine that the cord plugs into. If that terminal gets damaged or broken, the repair can be costly. And on some older machines, that terminal may no longer be available. So next time you transport your machine, make sure you unplug the cord or you may be stopping by to see us sooner than you'd like.

Toggle Visibility Combatting Looping and Jamming
Posted: 4/17/2018

If you're having trouble with thread bunching under the fabric, here's a few troubleshooting tips.

First, undo the mess and unthread the machine. Take out your bobbin and remove the bobbin case to make sure there's no debris in the bobbin case or underneath it that could be causing the issue. Reinsert your bobbin case and the bobbin, making sure the bobbin is turning counter clockwise when you pull on the thread. Raise the presser foot and make sure the thread take-up is at the top of it's stroke. Re-thread the top of the machine but don't thread the needle just yet. Pull on the thread while lowering your presser foot to ensure that the thread is in the top tension. Once you know the thread is in the tension, thread the needle. Now you're ready to sew!

A great way to make sure you don't end up with looping or jamming is to make sure that the thread take-up is at the top every time you start or stop sewing.

Toggle Visibility Read the Instruction Book
Posted: 4/3/2018

The first and most important tip we can give you is to read the instruction book. You may not have seen it in a while, but if you read the book you'll find that there is usually some troubleshooting included for common issues you may encounter, like thread breaking or the tension being off. If you're having issues, look through the book first and see if there's an easy fix.